As 2020 comes to a close, we want to thank all of our current and future customers for your continued support and patience. We’re excitedly looking to 2021 for a year full of completion, progress, development, and growth. We’ve got exciting announcements on the horizon, and are looking forward to sharing them soon! It’s certainly been one of the most challenging times for our company, in addition to our society and nation as a whole. As we move into 2021 and put the trials and tribulations of 2020 to rest, we’re finalizing county newsletters. These newsletters contain details on the …

Putting 2020 in the Rearview (Finally)Read More »

On Thursday, November 21, Indiana Governor Eric Holcomb announced the awarding of $6.3 million in grants to expand broadband service to Benton, Floyd, and Jackson Counties. The grants are part of the $100 million Next Level Broadband program administered by the state. These projects will bring service to over 5,000 unserved households and close to 1,000 unserved businesses. Mainstream Fiber is honored and excited to be the recipients of the awards to help service Benton & Floyd Counties with reliable broadband access. This is the core of our mission: to bring affordable, reliable broadband service into underserved areas. As we …

Mainstream Awarded Grants to Expand Service in Floyd & Benton CountiesRead More »

When constructing our fiber optic network, we use a combination of aerial and underground construction. While many customers understand how aerial construction works, we often get several questions about how we install underground. Here we’ll address some of those questions. What to Expect During Installation When installing fiber optic to your home, we generally follow existing utilities in the area, either aerial or underground. If it is determined that a new fiber optic cable needs to be installed underground, a technician will contact you to ask some questions about your property. Some of these questions include: Do you have a …

How are Fiber Optic Lines Installed Underground?Read More »

Across the US, bridging the digital divide between urban and rural areas has become a major focus for communities and all levels of government. Where does Indiana stack up in these efforts? In tracking high-speed internet access across the United States, the FCC relies on census reporting from internet providers as to what types (wireless, satellite, fiber, etc.) and speeds of internet are available in each location. Our mission at Mainstream is to connect rural areas to fast, reliable internet, so as we go through this data, we will focus on the rural access to a broadband connection, which the …

Where Does Indiana Rank for Rural Broadband Access?Read More »

Are You Gigabit Ready?

With top download speeds of 1 gigabit per second, Mainstream’s Unleashed and Unlimited package is 14x faster than the US average for download speed! It’s like watching a race car compete against a tractor. Much like a race car, it takes some fine-tuning to achieve top internet speeds, and we have some tips and tricks to help you achieve these speeds. Tip 1: Check Your Network Adapter Like cars, not all computers are built the same, and specifically, not all models have Ethernet ports, so you might need an adapter for a hardwired connection.  When you pick up the adapter, …

Are You Gigabit Ready?Read More »

The Southern Indiana Bacon & Blues Festival had a great turn out if you missed it. This year Mainstream was a Porker Sponsor for the event. The weather was beautiful on Saturday, Oct 5th, they had live music and lots of vendors. Mainstream was one of those vendors spreading the news about our new speed services! As for Sunday Oct 6th, it was a bit cloudy and rained but it still turned out to be a great afternoon to enjoy some Bacon & Blues music. For those who visited our booth, Thank you for supporting the Elizabeth Lions Club and …

Southern Indiana Bacon and Blues FestivalRead More »

At Mainstream, one of the most common questions we receive is “Are you coming to my area?” Unfortunately, that’s not always a simple question to answer. Several factors go into determining where we run service, and after several months of planning, we have mapped our mainline route in Warrick County. The map of this first phase of service is available on our Warrick County page. It may be subject to minor changes based on extenuating circumstances that could arise. (Permitting, easements, construction roadblocks) But what if my house isn’t on your route? The current map shows our mainline route only. …

Warrick Mainline Route Map Now AvailableRead More »

Have you ever felt like your internet provider is hard to reach or out of touch with your community? At Mainstream, we’re changing the way you think of your provider. We are local people with offices based in the communities we serve, and we’re proud to announce the opening of our newest location in Newburgh, Indiana. This office is located on High Pointe Drive and will serve all of our Warrick County customers. When we begin connecting services in Warrick County, this office will complete sales and sign-ups, handle contracts and billing, and offer all other customer services needed. If …

Our Newest Office is Now Open In Warrick County!Read More »

Mainstream is always active in training our employees to take larger roles in our positions. Our company consistently uses training programs, workshops, and events so our employees can better themselves professionally. Last week our Regional Branch Associate, Jessica Adamson, attended the Leadership Harrison County Retreat to do just that. Jessica was asked a few questions about Leadership Harrison County Retreat. She describes the importance of learning and practicing applicable leadership skills, as well as their personal experiences from the two-day event. When asked about how the retreat went, Jessica said, “The event as a whole was awesome. We learned a …

Leadership Harrison County Retreat 2019Read More »

This year, we had the opportunity to be a sponsor for Lanesville Heritage Weekend. This is an annual four-day event in Lanesville, Indiana. Our team spent this weekend interacting face-to-face with neighbors, giving the community a chance to get to know us. Mainstream provided the event with free WiFi for the entire weekend. Every smart device had access to connect to our WiFi for all four days. Those who attended Lanesville Heritage Weekend were able to share their moments online in real time. We are always about giving back to the community. Over the weekend, individuals who visited our booth …

Lanesville Heritage Weekend 2019Read More »