County Recovery – (if applicable) fee charged for investment in broadband by the county. This is a flat rate of $5 per month and is only applicable in certain counties.
Service Coverage Charge* – technology maintenance and repair fee. A flat rate of $3.95 per month.
Infrastructure Charge* – fiber plant maintenance and repair fee. A flat rate of $3.95 per month.
Invoice Processing – monthly fee for generating manual invoices.
– Can be eliminated through enrollment in paperless billing program.
*Infrastructure and Service charges do not cover damage due to negligence for customer equipment and fiber. Always call 811 before digging, anywhere!
Federal Universal Service – a fee charged to recover Federal Universal Services costs. This is calculated as a percentage of monthly voice cost of approximately 22.4% per month.
E911 – fee for 911 services federal and state. This fee is a flat rate of $1.00 per month.
- Recovery Fee – $5 (if applicable, certain counties only)