Network Status: All Clear
Safe restoration of service is our priority when an outage occurs. If you experience an internet outage, check first for simple fixes, by visiting our self help page.
If these are in order, and your currently have power, but you are still experiencing an internet outage, please contact us at (844) 635-1849 to report the outage, report the outage through your Mainstream Fiber Account.
Have you lost internet connection due to a power outage?
Once your power is restored, please allow 15 minutes for your device to reset before reporting storm-related issues.
We’ve also created a helpful video on resetting your router. If you have any additional questions or concerns, please don't hesitate to call us at (844) 752-6736 or by submitting a ticket through your account.