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Web Basics

Learn the essentials of how the internet works with simple explanations of speed, Wi-Fi, device connections, and online safety to help you confidently use your home network.

What does "bandwidth" mean?

Bandwidth is the amount of data your internet connection can handle at once. Higher bandwidth means your network can support more devices and activities without slowing down.

What is download speed vs. upload speed?

Download speed measures how fast you can receive data such as streaming videos, loading websites, or downloading files.
Upload speed measures how fast you can send data like video calling, backing up photos, or uploading documents.

Ethernet vs. Wi-Fi

Ethernet is a wired connection that offers the fastest and most stable speeds.
Wi-Fi is wireless and more convenient, but can be affected by distance, walls, and interference.

How do I connect devices?

Most devices connect through Wi-Fi by selecting your network name and entering your password. Others like desktop computers, gaming consoles, and smart TVs can optionally connect with an Ethernet cable for improved performance.

What is difference between fiber internet and other internet types?

Fiber uses light instead of electricity to send data, making it faster, more reliable, and better at handling multiple devices. Cable, DSL, fixed wireless, and satellite often slow down during peak hours or have higher delays.

What are the best practices for online security?

Use strong passwords, enable two-factor authentication, keep devices updated, and avoid using public Wi-Fi for sensitive tasks. A secure home network starts with a strong Wi-Fi password and trusted devices.

How can I avoid phishing and other scams?

Never click suspicious links, double-check email senders, and be cautious of messages asking for personal or financial information. Legitimate companies won’t pressure you or threaten immediate action.

What kinds of things can I do online?

You can stream movies, shop, work remotely, play games, video chat, manage smart-home devices, learn new skills, and connect with friends and family.

What speed do I need?

It depends on your household. More people and more devices usually mean you’ll need faster speeds. Activities like gaming, 4K streaming, or remote work also benefit from higher-speed plans.