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STEP ONE
GENERATING
INTEREST
We rely on demand and interest to determine where we should expand our network
The more neighbors that join our Quick Connect List, the sooner we can design a zone to fit your neighborhood
If you have interested neighbors not currently in a zone, be sure to share the Quick Connect List! This shows a demand for expansion in their area
You can join the Quick Connect List by clicking the link below, by visiting our office, or by calling us at (844) 752- 6736
Proactive neighborhoods get connected first!
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STEP TWO
SIGN UP
Zones that qualify with enough interest are converted to the sign up stage
During this phase, you can sign up which is different from joining the Quick Connect List, as during this phase you will choose your internet speeds and additional options, sign your contract, and pay your installation deposit. This will hold your spot and guarantee service
If you’re interested in fiber optic internet, it is imperative to complete this step as soon as possible; waiting to sign up can cause you to be placed at the bottom of the installation queue and it could be an additional 90 days before you receive service.
Your contract must be signed and returned and the installation deposit must be received prior to your receiving installation
Be sure to read your contract thoroughly, as it answers many questions about the installation and construction process.
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STEP THREE
CONSTRUCTION
IN PROGRESS
Our installation team will begin building a fiber network along roadways to reach your home or business.
An exterior cable and network ID box will be installed on your property
You will be contacted to schedule your interior installation after outside construction is complete, this process generally takes between 60 – 120 days.
If you missed out on the initial sign-up phase, you will not have your fiber installed until after all your neighbors have received theirs, which could be an additional 90 days.
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STEP FOUR
CONNECTION
Enjoy your new fiber optic internet!